The University of Texas
Bachelors of Science and Arts

Relevant Coursework:

• Principals of Computer Systems
• Algorithms and Complexity
• Data Structures
• Data Management
• Intro to Computer Security
• Declarative Programming

Austin, Texas
2012-2016

Freelance Technical Support Specialist

• Evaluating and accommodating client needs within specified budgets
• Client education and instruction on functionality and application usage
• Installation and assembly of PC components
• Ensuring timely maintenance of both hardware and software
• Working on individual problems to diagnose issues and apply the proper solution

Austin, Texas
2013-Present

IT Support Specialist I
Medical Center Hospital

• Hardware and software troubleshooting via ticket support systems
• Transportation of sensitive hardware
• Administrating user accounts and virtual desktops within a windows 7 enterprise virtual desktop environment
• Participation in configuration of inhouse network to accommodate hardware
• Configuration and deployment of computer system images

Odessa, Texas
May 2015 – Aug 2015, Jan 2017 - Apr 2017

Shop Staff
Alpha & Omega Sales and Contracting

• Disassembly, cleaning, refurbishing, and reassembly of oilfield drill motors and drill bits
• Transportation and delivery of heavy duty equipment
• Responsible for shop sanitation and presentability

Odessa, Texas
May 2013 – Aug. 2013